If you have a busy veterinary practice, your phone probably rings without picking up. While you try to reach every customer in a timely manner, it's not always easy. However, you can make the employee contact list on-hold process easier and more enjoyable for callers with the right on-hold messaging. On-hold messages tend to be more engaging than music alone. It isolates fewer listeners who may not have the same choice of music as your playlist. Plus, it gives businesses the ability to employee contact list share important messages with an engaged audience. If you have a veterinary business and don't use on-hold messaging.
Here are eight examples of on-hold messaging to inspire you on what to say to please and connect with customers. 1. Share your meeting times and times More often than not, your clients call to schedule an appointment for the employee contact list pets. If they're calling for non-emergency reasons, you can help them schedule their optimal meeting time by sharing your available times. For example, highlight any evening hours or weekends you have available. This will help people who work during the employee contact list day find a time that works for them. You can also indicate when the last appointment of the day is.
Usually at 3:30 p.m. for a 4:00 p.m. closing) to keep your customers informed. 2. Drive traffic to your website or Facebook page Your on-hold messaging can be used to promote other aspects of your business model. Use this contact to employee contact list encourage customers to visit your Facebook, Instagram or Twitter pages and follow your brand. Share the kinds of updates they can expect if they subscribe to your posts. You can also use your on-hold messaging to employee contact list drive traffic to your site. This is especially useful if customers can book appointments on your website.